Common questions & answers

For customers

For vendors

Carts and orders

Order and shipping

Payments and discounts

Order Tracking

Account and privacy

Return and exchange

Product Information

What should I do if I receive a damaged or incorrect item?

You can return the damaged or incorrect item to the store for a refund or a replacement. Please contact our customer support for instructions on initiating the return process

Can I apply a coupon code or discount to my order?

Are there any restrictions on international orders?

Is there a minimum order requirement?

Can I save items in my cart for later?

Still have questions?

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