Delivery policy

Last Updated: July 21, 2026

This Delivery Policy ("Policy") governs the delivery of goods purchased through MamiMarkets.com ("MamiMarkets," "We," "Us," or "Our"). By using the platform, You agree to the terms set forth herein.

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1. Delivery Structure

Delivery services may be provided by:

Independent Vendors.
Third-party delivery contractors, or
Delivery partners affiliated with MamiMarkets.
MamiMarkets does not guarantee delivery times, service levels, or availability.

2. Delivery Coverage

Delivery availability is determined by Customer postal code, Vendor coverage zones, product eligibility, and courier availability.
MamiMarkets reserves the right to modify coverage regions without prior notice.

3. Estimated Delivery Times

Delivery estimates displayed at checkout are approximations and shall not constitute binding guarantees. Variances may occur due to:

Weather conditions.
Traffic delays.
Operational constraints.
Vendor preparation time.
Force majeure events.

4. Delivery Fees

Delivery charges, where applicable, will be disclosed at checkout. Fees may vary based on:

Distance.
Order size.
Weight.
Vendor pricing policies.

5. Customer Responsibilities

The Customer must provide accurate delivery information, including:

Full name.
Correct address.
Access codes, if applicable.
A valid contact number.
The Customer must be available to accept delivery within the specified time frame.

Failure to do so may result in:

Additional delivery charges.
Order cancellation without refund, as permitted by Vendor policy.

6. Failed Delivery Attempts

Delivery may be deemed failed when:

The Customer is unavailable.
Delivery information is incorrect.
The premises are inaccessible.
The Customer refuses delivery without lawful cause.

Vendors or couriers may, at their sole discretion, schedule a re-delivery subject to additional fees.

7. Damaged, Missing, or Incorrect Items

Claims regarding damaged, missing, or incorrect items must be submitted within twenty-four (24) hours of delivery.
The Customer must provide photographic or video evidence.
MamiMarkets shall not be liable for spoilage of perishable goods resulting from delayed retrieval by the Customer.

8. Title and Risk

Title and risk of loss transfer from the Vendor to the Customer at delivery to the Customer’s designated location.
MamiMarkets shall not bear any liability for loss, theft, or damage occurring after delivery.